Delete Your Account
You can ask us to delete your Vidyara account and the personal data associated with it at any time. This page explains how to make the request and what happens next.
1. How to request deletion
Send an email to vidyara.support@gmail.com from the email address registered to your Vidyara account, with the subject "Delete my account". You can also raise the request from in-app Support. We may reply to confirm the request came from you before proceeding.
2. What gets deleted
We delete your account and the personal data linked to it: your profile (name, photo, contact details), login credentials, course progress, streaks and practice history, messages, and notification tokens. Deletion is permanent — your enrollments and certificates cannot be restored afterwards.
3. What we may retain
We retain payment and purchase records for as long as tax, accounting and payment-provider rules require, and records needed to resolve disputes or enforce our terms. Retained records are kept only as long as the law requires and are not used for any other purpose.
4. Timelines
We action verified deletion requests within 7 days. It may take up to 30 days for all copies to clear from backups. If you have an active paid enrollment, we will confirm with you before deleting, since access cannot be restored.
5. Questions
If you are unsure or want to know what data we hold about you first, contact us at vidyara.support@gmail.com or through the Contact page — we are happy to help before you decide.